Frequently Asked Questions 2017-04-22T13:32:44+00:00

Hopefully the FAQs below will answer any questions you may have. If not, please do not hesitate to contact us.

What is a webinar? 2016-02-01T21:00:49+00:00

Webinar: Short for Web-based seminar, it is a presentation, lecture, workshop or seminar that is transmitted over the Web using video conferencing software. A key feature of a Webinar is its interactive elements — the ability to give, receive and discuss information.

Do I need any software? 2017-04-22T13:32:44+00:00

We use Citrix software Go To Webinar we suggest that you make sure that you are able to use this software before the webinar starts. If you are using a school or college computer you may need to speak to your IT support to get it working.

The software supports all platforms as well as having apps for both iOS (iPad/iPhone) and Andriod tablets. More details of the software available can be found here.

You can test the software by clicking on this link which will open a test webinar.

All our webinars will have sound as well as a video of the speaker and usually a presentation or demonstration on screen too.

How many tickets do I need for my department? 2017-04-22T13:32:44+00:00

You are welcome to have more than one person watch the webinar for example, you can buy one ticket for your department of 3 or 4 staff. We do ask that only one member of staff interacts with the speaker and asks questions. If you want each member of staff to be able to interact with the speaker you will need to purchase a ticket for each.

How can I pay for my ticket? 2016-02-01T21:03:09+00:00

You can pay for your ticket in one of two ways:

  • Paypal – we accept credit and debit card payments through paypal for all of our webinars. You will be sent a receipt with details of the webinar – so if you need to claim the money back from your school you will be able to use that as evidence.
  • Invoice – we can invoice your school or college for the amount of the ticket. By ordering a ticket you are agreeing that you have authorisation to purchase the ticket and that your school or college will pay.
What do I do on the day of the webinar? 2017-04-22T13:32:44+00:00

Once you have ordered your webinar ticket you will receive (usually within 48 hours) a link to the webinar and details of how you join the webinar on the day.

We suggest that you arrive at the webinar room 10 minutes before the start time if there are any issues there will be a member of technical support there to help you establish your connection. You will be provided with a telephone number to call if there are any issues establishing a connection on the day.

You are welcome to have more than one person watch the webinar for example, you can buy one ticket for your department of 3 or 4 staff. We do ask that only one member of staff interacts with the speaker and asks questions. If you want each member of staff to be able to interact with the speaker you will need to purchase a ticket for each.

You can see our ‘Joining Instructions‘ here for more details.

How do I request a webinar topic I would like to attend? 2016-02-01T21:05:00+00:00

If there is a particular topic that you think we could run as a webinar do contact us and let us know. We are always looking for new ideas to support teachers – so the more ideas the better.

Can I run a webinar with you? 2016-02-01T21:25:24+00:00

If you would like to offer a webinar through Resourcd webinars then complete the form below. We will reply with details of our presenter payment structure, how we work and how we support our community of teachers. All you need is a good internet connection, a webcam and an idea.

You can find our presenter application form here.